DTS understands the value of your time. Our team members all have a background in design, thus we know the challenges you face everyday. We are here to save you time and extend to you the access and pricing you need to be successful.
We treat you with the same care and consideration you treat your clients! From design to door, we make the ordering and fulfillment process easy and simple.
DEDICATED SUPPORT STAFF
Design Trade Service's order desk is here to help you with any questions you may have. Reach us by phone, email or through our website, we're here to help. Feel free to call us with any questions you may have! 877-552-5670.
Not seeing exactly what you need? Contact us! We are happy to provide additional information as well as availability of fabric and finish samples.
ORDER & FREIGHT TRACKING
We are your one-stop source. Whether you place your order online or with one of our client support staff, we take it from there. You can easily check on the status of your orders by logging in to your account page. We also email you at every step in the process, letting you know the status of your order from acknowledgement to shipping to delivery.
In the event of damage, we're here to help as well. We will work with the freight carrier delivery service to effect repairs or replacement of any products damaged in transit.
We're here for you!
White glove delivery
We can arrange delivery directly to your client when the need arises.
Our service includes routing and scheduling your order, inspection of the products prior to delivery, blanket wrapped transportation to the delivery site and placement in the home.
In the event of damage, we're here to help as well. We will work with the delivery service to effect repairs or replacement of any products damaged in transit. We're here for you!
When pulling together a large install, not all products are available at the same time, but we understand the preference to do one delivery and installation when possible. We're here to help!
Talk to us and let us know your desires and your schedule and we'll do our best to make sure your client is happy.to accommodate your installation needs.
Grow your design business by being a member of Design Trade Service.