Frequently Asked Questions

Are there any minimums I have to meet when I place an order?
No, none. The collective strength of our group purchasing allows us to pass on significant discounts to you without any requirement for minimum purchases. Just place your order online or with our service staff and you’re good to go.
How do I arrange delivery to my client?
Design Trade Service can arrange white glove delivery directly to your client’s home or delivery to a third party site of your choice. Let our service staff know what level of delivery service you require and we’ll quote you accordingly. Furthermore, we’ll look after tracking your shipment and keep you updated on its progress.
What if my client isn’t ready for delivery?
We’ll do our best to meet your anticipated installation date. If your client cannot accept delivery after the product has shipped, you will need to make alternate local arrangements. We’ll have the order re-routed to the third party of your choice.
 

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